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February 22 @ 2:45 pm - 3:15 pm

How Well Do You Know Your Customers: What We Can Learn from Other Industries?

Keynote Theatre
Speaking:

Everyone talks about the power of personalisation but does it really work. Using her experience as head of the innovation lab at BA, Luisa will look at how other industries are using customer data to personalise their customers experience and ultimately drive their bottom line.

Details

Date:
February 22
Time:
2:45 pm - 3:15 pm

Theatre

Keynote Theatre

Speaker

Luisa Fernandez
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