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February 22 @ 11:00 am - 11:30 am
Keeping PizzaExpress Relevant After 53 Years
In this session Zoe will talk about the Transformation Agenda PizzaExpress have put in place to ensure this much-loved brand continues to stay relevant in a crowded and competitive market. As their 600th restaurant has just opened in Hangzhou Raffles City, China, she will talk about how the focus on putting their people first and being customer centric is ensuring sustainable growth both in and out of restaurants and across both their home and International markets.