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Delivery – The Big Disruptor
February 22 @ 10:15 am - 10:45 am
Speaking: Peter Backman
Industry analysts, commentators and consultants address the issues that arise from the growth of home delivery from restaurants and pubs. He will look at who “owns” the customer, how are margins being affected and he’ll take a look into the future to see how delivery might further disrupt the casual dining sector.